Refund and Cancellation Policy

This Refund and Cancellation Policy applies to paid LeadFlow AI subscriptions, plans, purchases, renewals, and related billing transactions provided by or on behalf of VISHNEXA.

By purchasing or using a paid LeadFlow AI plan, you agree to this policy together with the LeadFlow AI Terms of Service and any checkout-specific terms presented at the time of purchase.

You may cancel a paid LeadFlow AI subscription at any time, subject to the cancellation options available through your account, checkout provider, or payment provider.

Unless otherwise stated during checkout, cancellation prevents future renewal charges but does not immediately terminate access to features already paid for.

You may continue using the applicable paid features until the end of the billing period for which payment has already been completed, unless access is restricted or terminated under the Terms of Service.

LeadFlow AI provides immediate access to digital software, AI-powered functionality, account features, and online services. For this reason, payments for billing periods that have already started are generally non-refundable, except where required by applicable law or where a different refund right is expressly stated during checkout.

We may review refund requests in limited circumstances, including:

• An accidental duplicate charge.
• An incorrect charge attributable to VISHNEXA or the applicable payment provider.
• A significant technical issue that materially prevented reasonable use of the paid service and could not be resolved through normal support.
• A refund that is required under applicable consumer-protection law.
• A refund expressly required by the applicable payment provider or merchant-of-record arrangement.

Where automatic renewal applies, your subscription may renew using the payment method associated with your purchase unless you cancel before the applicable renewal date.

Cancellation prevents future renewal charges but does not ordinarily result in a refund for a billing period that has already begun.

Renewal timing, billing intervals, reminders, and cancellation controls may vary depending on the payment provider or merchant-of-record service used for the transaction.

If you believe you were charged more than once, charged an incorrect amount, or charged without authorization, please contact LeadFlow AI Support promptly.

We may request information reasonably necessary to identify the transaction and investigate the issue, such as your account email, transaction reference, payment-provider reference, date, amount, or screenshot of the charge.

Please do not send full payment-card numbers, CVV codes, passwords, authentication codes, or other sensitive payment credentials.

Payments may be processed by third-party payment processors, subscription platforms, or merchant-of-record providers.

Their procedures may apply to payment authorization, taxes, currencies, transaction handling, refunds, reversals, disputes, chargebacks, and settlement.

Where a payment provider or merchant of record is legally responsible for processing a refund, LeadFlow AI or VISHNEXA may need to coordinate the request through that provider.

Nothing in this policy limits any refund, cancellation, withdrawal, cooling-off, warranty, or other consumer right that cannot lawfully be excluded or restricted under applicable law.

Your rights may vary depending on your country, state, territory, payment provider, purchase method, and applicable consumer protection rules.

Where applicable law grants you stronger rights than this policy, those mandatory legal rights will apply.

If you believe you were charged incorrectly or believe you qualify for a refund, contact LeadFlow AI Support.

Please include the email address associated with your LeadFlow AI account and any relevant transaction information that may help us identify the purchase.

We may update this Refund and Cancellation Policy when our services, payment arrangements, legal requirements, pricing model, billing practices, or business operations change.

The current version will be published on this page with an updated “Last updated” date.