Privacy Policy

This policy applies to LeadFlow AI websites, applications, dashboards, AI reply-generation features, lead-management tools, billing functions, integrations, and related services operated by VISHNEXA.

By using LeadFlow AI, you acknowledge the practices described in this Privacy Policy.

Depending on how you use LeadFlow AI, we may collect:

• Account information such as your name, email address, username, and authentication details.
• Business information provided during onboarding or account configuration.
• Lead, customer, message, reply, note, and communication information submitted by you.
• Usage information such as feature activity, generated replies, login records, timestamps, and device information.
• Billing and subscription information provided through our authorized payment partners.
• Support communications, screenshots, diagnostic details, and feedback you send to us.
• Technical information including browser type, operating system, IP address, logs, and security events.

• Provide, operate, maintain, and improve LeadFlow AI.
• Authenticate users and protect accounts.
• Generate AI-assisted replies and provide requested product functionality.
• Manage subscriptions, payments, billing, and account entitlements.
• Respond to support, privacy, security, and compliance enquiries.
• Detect fraud, abuse, security threats, and policy violations.
• Measure service reliability, usage, and performance.
• Comply with legal obligations and enforce our agreements.

Information submitted to AI-assisted features may be processed to generate replies, summaries, suggestions, or related outputs.

You are responsible for ensuring that you have a lawful basis to submit personal information, customer messages, lead data, or other content to LeadFlow AI.

We do not sell personal information. We may share information only where reasonably necessary with:

• Cloud hosting, infrastructure, database, analytics, email, and AI service providers.
• Payment processors and merchant-of-record providers handling subscriptions and payments.
• Professional advisers such as accountants, auditors, or legal advisers.
• Authorities or other parties where disclosure is required by law or necessary to protect rights and safety.
• A successor entity in connection with a merger, acquisition, restructuring, or sale of assets.

We may use essential cookies and similar technologies to maintain sessions, remember preferences, provide security, understand usage, and improve LeadFlow AI.

Where required, non-essential technologies will be used according to your consent choices.

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, alteration, or misuse.

No system is completely secure. We retain information for as long as reasonably necessary to provide the service, satisfy legal and accounting obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent.

We may need to verify your identity before completing a privacy request.

We may update this Privacy Policy when our services, legal obligations, or privacy practices change. The revised version will appear on this page with an updated date.

For privacy questions or requests, contact LeadFlow AI support: